1. Information Security & Encryption

All client profiles and transaction records are housed behind secure, encrypted firewalls. We utilize standard Secure Socket Layer (SSL) encryption protocols to protect your browsing sessions and checkout details against unauthorized access.

2. Financial Transaction Safety (3D Secure Enforced)

We do not store raw credit or debit card details on our servers. All online card transactions are securely processed through authenticated 3D Secure payment gateways. PayNow and GrabPay transactions are handled directly via secure encrypted tokens.

3. Cookies and Session Tracking

Our website uses essential functional cookies to keep your shopping cart updated, secure your active browsing session, and maintain basic site performance. We do not use cookies to collect unauthorized personal information.

4. Your Personal Data Rights

You maintain full ownership of your personal information. Under the Singapore PDPA, you may request access to, correction of, or permanent deletion of your customer account profile and order history from our active records at any time by contacting our Data Protection Officer.

5. Policy Amendments and Updates

We reserve the right to update this policy periodically to reflect operational changes or evolving legal requirements. Any updates will take effect immediately upon publication on this page.

6. Privacy Enquiries and Escalation

If you have questions regarding how your data is handled, please reach out to our DPO team immediately. If any issue remains unaddressed, you retain the right to submit an inquiry to the Personal Data Protection Commission (PDPC) of Singapore.