How can we help you?

ZAC WEARS PTE. LIMITED is a Singapore-registered retailer (UEN: 202631433K) specializing in adult safety workwear, utility trousers, and protective apparel.

Our administrative and quality inspection facility is located at 33 Ubi Ave 3, #05-06, Singapore 408868.

No, our Ubi facility is reserved exclusively for quality assurance and administrative operations; all retail orders are processed through our website.

You can contact us via email at support@zacwears.com or phone at +65 8411 8444 during operating hours (Monday to Friday, 9:00 AM – 6:00 PM SGT).

Yes, all workwear is engineered to strict durability and protective safety standards.

Every garment is custom-manufactured upon order confirmation to ensure strict quality control standards.

Standard MTO production takes 7 to 10 business days before local dispatch.

Order modifications can be requested within 24 hours of placement before manufacturing begins.

Yes, an automated order confirmation invoice is emailed immediately upon payment completion.

No, ZAC WEARS PTE. LIMITED sells exclusively through our official website to guarantee authentic quality.

All prices are displayed and charged exclusively in Singapore Dollars (SGD).

No, checkout totals clearly itemize product costs and applicable delivery fees prior to payment.

ZAC WEARS PTE. LIMITED is non-GST registered, meaning all listed prices are net SGD amounts.

We accept credit cards (Visa, Mastercard) and local Singapore payment gateways like HitPay and Stripe.

All transactions use 256-bit SSL encryption to guarantee complete checkout security.

We deliver across Singapore, servicing residential, commercial, and industrial addresses.

Tracked local delivery takes 2 to 4 business days once courier pickup is completed.

Transparent shipping costs are calculated at checkout based on order volume and weight.

A tracking link is emailed to you automatically once your order leaves our facility.

Contact support@zacwears.com with your order number for immediate courier tracking assistance.

We offer a 14-calendar-day return window starting from the date of order delivery.

Items must be unworn, unwashed, unaltered, free of stains, and returned with original tags intact.

Approved refunds are processed back to your original payment method within 5 to 7 business days.

Yes, size exchange requests can be initiated within 14 days by contacting support@zacwears.com.

Yes, all workwear is backed by our 14-Day Workmanship Guarantee against manufacturing defects.

Yes, we accommodate bulk supply requests for contractors, industrial firms, and commercial teams.

Send your volume requirements and specifications to info@zacwears.com for a formal quotation.

Each product page includes exact waist and length measurements to guide your sizing selection.

Corporate representatives can contact customer support to coordinate bulk fitting arrangements.

Customer data is collected and managed in full compliance with Singapore’s Personal Data Protection Act (PDPA).